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Town of North Haven, CTTown of North Haven, CTTown of North Haven, CTTown of North Haven, CTTown of North Haven, CT



Community Services

The Department of Community Services and Recreation operates comprehensive programs and services available to all North Haven residents. This department provides a myriad of social service programs, behavioral health, daycare, youth services, senior center services and recreation.



Town of North Haven Community Services and Counseling Services -  5 Linsley St.

(Town Hall Annex building), North Haven

The Joyce C. Budrow Senior Center - 189 Pool Rd., North Haven

Mildred A. Wakeley Recreation Center - 7 Linsley St., North Haven

Phone Numbers:

Community Services (203) 239-5321, ext. 500

Town of North Haven Counseling Services (203) 239-5321, ext. 500

Other Numbers:

Community Services Day Care (203) 239-7366  or visit
Senior Center
(203) 239-5432, ext. 520 or visit
Recreation (203) 239-5321, ext. 530  or visit



BHcare Shoreline Inc., formerly operating as Harbor Health Services, has continued to provide management and clinical oversight for the North Haven Counseling services. All services are licensed by the Department of Public Health and provided by licensed professionals who are Town employees.


North Haven Community Services Counseling Services offers a range of outpatient mental health, substance abuse and outreach services to town residents. Services include: individual, couples, group and family therapy, psychiatric evaluation and medication management. In the past year, counselors worked with more than 270 individuals and families, providing more than 3500 sessions with clients including approximately 60 appointments per month with a psychiatrist or APRN for medication management. Assessment, treatment and psychosocial education are provided in a safe, confidential setting. 24-hour emergency service for ongoing clients is available as well. Residents are welcome to call (203) 239-5321 x501 to set up a counseling appointment.


In addition to the clinical program, BHcare case management community support staff are on site monthly to help clients and residents access benefits including Medicaid, Medicare, housing and other financial assistance. Vocational counseling is also available to clients registered with the clinic.  BHcare staff also collaborate with other town offices to work with individuals and families needing information and referral in times of crisis.


Additional informational, preventative and educational programs are offered throughout the year to the community. Staff members are available as speakers upon request covering various topics including parenting, mental health, alcohol and drug use prevention, education, stress management, bereavement, and other social services issues. Educational materials are also available in the office.



DCSR assists residents year round with basic needs. Residents seeking assistance are welcome to fill out an application, which are available in the Community Services Office. From July 1, 2013 through May 31, 2014,

47 applications for diverse emergency assistance requests were submitted and completed. 9 applications for outreach  assistance requests were submitted and completed.   If there are social service needs that cannot be

met by this department, staff will assist with information and referrals to the appropriate agencies or programs. 

Application for Emergency Assistance (pdf)

Application for Outreach Assistance (pdf)



DCSR maintains and operates a food bank for North Haven residents.  Food supplies are provided by the Connecticut Food Bank as well as generous donations from individuals and community organizations. Our “client choice” food bank empowers residents to select their own food based upon taste and dietary restrictions.  This service is available by appointment Monday through Friday.  2,358 meals were distributed from July 1, 2013 through May 31st, 2014.

Thanksgiving Meal Distribution: 65 households were provided meals during the 2013 Thanksgiving season.

Holiday Meal Distribution: 34 households took part in the 2013 holiday food distribution.

Toy Bank:  During the 2013 holiday season, 50 families scheduled appointments to select toys for their children. The age limit for this program is 18 years old.  The toy bank is also available year round for parents to select items for their children's birthdays. 



The DCSR processes energy assistance applications for eligible residents throughout the fall and winter months. Residents are welcome to obtain information on eligibility requirements and to schedule their appointments starting in early September by calling (203) 239-2566. During the 2013-2014 Energy Season, DCSR staff processed energy assistance applications for 310 households in North Haven. Emergency fuel assistance is also available for eligible residents through the town Emergency Fund.

2014-2015 Connecticut Energy AssistanceProgram, REVISED. Please note change in times.


YOUTH SERVICES – PROGRAMS                  

Youth Services programs are designed to promote and foster positive youth development, provide health and wellness activities, substance abuse prevention programs, cultural and educational offerings and employment opportunities.  The Youth Services Bureau is actively involved in professional organizations such as Connecticut Youth Services Association (CYSA), Planning for Children and Youth Committee (PCYC), and the Substance Abuse Action Council (SAAC).  For more information on the SAAC, click click here:

North Haven Substance Abuse Action Council (SAAC)


Drug Free Communities Support Program Grant: The Town of North Haven and the Substance Abuse Action Council submitted an application for this grant in March 2013 and will receive notification of acceptance in August 2013.  This grant would award the Town $125,000 per year for five years to support efforts, education and prevention of alcohol, tobacco and other drugs.

Project Graduation, which completed its 25th successful year in 2012, is a joint project involving members of DCSR, North Haven High School PTSA and the graduating class of North Haven High School.  This program, which provides the Senior Class with an all-night drug/alcohol free celebration on graduation night, is supported by generous donations from North Haven community members and local businesses.   The event takes place annually at Quassy Amusement Park, in Middlebury, CT.  Approximately 320 graduates and guests of the class of 2012 attended last year.


Vision Goggles Workshops:  Each semester, an interactive presentation with the use of vision goggles is held in partnership with the Health teachers at NHHS for the entire 9th grade class.  Students are asked to do a myriad of activities while wearing goggles that simulate an increased blood alcohol level in low, moderate, and high levels.  A discussion follows about the dangers of drinking and driving, and the legal ramifications of breaking the law if one chooses to consume alcohol.

Prescription Medication Disposal Event (PMP):   This Town event involving Youth Services, Police and Fire personnel worked closely in partnership with the Drug Enforcement Agency (DEA) to successfully collected several pounds of unwanted meds and packaging. This event coincided with the National Take Back Day that was being held within communities across the country.

The next PMP will take place in April, 2015.  The date will be posted as soon as the DEA has confirmed when the Nationwide, Bi-Annual  Prescription Take Back will take place.

Workforce Alliance: Funding was awarded by the Workforce Alliance to the Department of Community Services and North Haven Public Schools to offer employment programs for students who meet eligibility guidelines.  A total of 20 students were placed at 10 host sites (both Town departments and private sector).

Educational Presentations: Each year, various speakers are coordinated by the Youth Services Bureau in partnership with North Haven Public Schools to provide students with information regarding awareness and prevention strategies. Topics have included internet safety, anti-bullying, driving under the influence and distracted driving.


Other Statewide Resources

United Way of Connecticut 211 Resource Guide

DCF CHILD PROTECTION HOTLINE, 24-hour emergency number for reporting abuse or neglect of a child: 1-800-842-2288   The website is:

How to Identify and Report Child Abuse

Town of North Haven • 18 Church St. • North Haven, CT • 06473 • (203) 239-5321