Emergency Management

The Connecticut Emergency Alerting and Notification System Link:www.ct.gov/ctalert

The Town of North Haven continues to maintain and enhance its role in the field of Emergency Management. Items that relate to Emergency planning and its operations are continually monitored and reviewed for its reliability to properly service the Town of North Haven and its residents.

The Towns Fire Chief also serves as the Director of Emergency Management. The Town of North Haven is an active participant in region 2 of the State of CT Department of Emergency Management and Homeland Security. The Town continues to move forward in the area of emergency management. We continue to participate in workshops for hurricane awareness, Continuity of Government and Sheltering of persons and all other aspects of Emergency Management. The Town of North Haven Emergency Operations plan is continually reviewed utilizing the template of the State of Connecticut. It is updated regularly as needed and is shared throughout the town departments. It is an extensive document that provides guidance in the area of emergency preparedness. It covers topics such as: Warning Devices, Evacuation, Sheltering, Public Information, Mass Care, Health and Medical, Hazardous Materials Responses and Communications. All of the Towns department heads play an important part in the plan and are versed in their roles. A copy of the plan is available for review at the Town library.

The Emergency Management work station is located in Town Hall. It contains a small room with Town services radios which give users the opportunity to communicate with town service providers from a remote location in the event of a town emergency. Users have the ability to speak directly to service workers operating in the field to benefit you. The town also has satellite telephones available to the 1st Selectman, Police Department and Fire Department to insure the ability to communicate in the event of a disaster. The Town continues to partner with the American Red Cross to ensure the well being and safety of residents should the need exist.

Our Emergency Operating Plan has been tested in the recent past with Super Storm Sandy. We occasionally open shelters and warming and cooling centers as weather dictates. The Town also participated in a statewide drill aimed at allowing towns to exercise their plans in June 2013.

The Town of North Haven continues to utilize enhanced 911 in its emergency dispatch center. Enhanced 911 went online in North Haven in 1988 and were converted to digital format in 1999. When a resident dials 911 the town dispatcher is able to tell the exact location from which the call is being placed. This allows for emergency response in the event the caller is unable to speak. The Towns dispatch center is located in Police headquarters and is continually update with available technology to better serve our citizenry. Recently the Town of North Haven upgraded its entire radio system with state of the art equipment to allow our personnel to better serve you while providing much need safety enhancements to them. Disabled persons are reminded that there are provisions for emergency calling available through their phone company. The Town of North Haven also has an emergency call back system available to notify all residents in an emergency.

Residents are reminded that the Town of North Haven has an ordinance regarding building numbering. This is in place to allow us to better and properly service you in the event of an emergency. All structures are required to be numbered. Assistance in complying with the ordinance is available through the Town’s fire department.


Stay tuned to radio or TV for updates

  • Shutter or board the windows in your home
  • Secure outdoor objects or bring them inside
  • Stock up on food and water in case you must take shelter in your home
  • Fuel up your car in case an evacuation is ordered
  • Turn off utilities at the main valves or switches if instructed by authorities

Terms to Know

  • Hurricane Watch- Hurricane conditions are possible within 36 hours
  • Hurricane Warning- A hurricane is expected within 24 hours
  • Storm Surge- A dome of water pushed ashore by hurricane-forced winds
  • Storm Tide- A storm surge combined with a normal tide


  • Take refuge on the ground floor or in a small central room or hallway
  • Get under a small table or similar strong object
  • Keep away from windows or glass doors
  • Close all inside doors
  • Brace all outside doors


  • Remain in a secure location until you are notified it is safe to leave
  • Do not drive unless necessary
  • Do not drink tap water until authorities say it’s safe
  • Stay away from waterways until potential flooding has passed
  • Report downed power lines and broken gas and sewer mains to authorities
  • Inspect your home for damage
  • Report damage to your insurance agent


During A Heat Wave

  • Stay indoors in air conditioning as much as possibleand in the shade if you go outside
  • If your home is not air conditioned, spend at least two hours daily at an air-conditioned mall, library or other public place
  • Wear sunscreen outside, along with light-colored clothes that cover as much skin as possible
  • Never leave children or pets alone in a car
  • Avoid exertion during the hottest part of the day
  • Take a cool shower or bath

Terms to Know

Heat Wave- Period of extreme heat, usually accompanied by high humidity
Heat Index- The relative humidity add to the air temperature (how hot if feels)
Heat Cramps- Muscle pains due to exertion –the first sign of heat related problems
Heat Exhaustion- A mild form of shock brought on by strenuous activity in the heat
Heat Stroke- A life threatening condition occurring when the body’s temperature control system shuts down. Brain damage or death can result if the body is not cooled at once