Water Pollution Control

“Notice Regarding Temporary Digital Processing of Sewer Connection Permits”

Avoid flushing disposable hand wipes and gloves

The Water Pollution Control Authority (WPCA) oversees the Town’s sanitary sewage collection system, the extension of sewer mains, reviews and approves of the expense and capital budget items, establishes policy, procedures and regulations, authorizes expenditures, and approves of assessment and connection charges.

The WPCA also works with property developers in Town to establish new sewer collection systems and pump stations for proposed subdivisions and commercial developments in accordance with Town standards.

Announcement from Department of Public Works

Friendly Reminder: 2nd Installment for Commercial & Multi-Family (Type III) Sewer Use Fees is due April 1, 2023 and delinquent after May 1, 2023.

PAY BY MAIL: Please write your account number on the check and include the remittance portion of the bill. Treasurer, Town of North Haven - PO Box 1109 - Hartford, CT 06143-1109

PAY ONLINE: Please visit: www.town.north-haven.ct.us Go to Online Services and click on WPCA/PUBLIC WORKS Department’s Sewer Use Online Payment System. You will be directed to a secure payment site with instructions for setting up an online account. If you are paying by ACH/Bank Account there is a $.50 fee per transaction. To pay by Credit Card there is a $7.50 fee per transaction.

PAY IN PERSON: Cash, check & money order are accepted at the Department of Public Works, Town Hall Annex, 5 Linsley Street, North Haven, Connecticut

Questions Please Contact: 203-239-6070 or (203) 239-5321, extension 400


Water Pollution Control Division

Water Pollution Control Authority Rules and Regulations (.pdf) (Coming Soon)

The Water Pollution Control Facility, operated by Veolia Water North America, is a division of the Public Works Department and reports to the Director of Public Works.

The Water Pollution Control Facility provides preliminary, primary, and advanced secondary treatment of all sanitary sewer waste. The treatment of sanitary sewer waste is subject to state and federal NPDES permit requirements. No effluent violations were recorded during the past year.

Facility personnel provide operation and maintenance of the WPCF, nine pumping stations, and preventive maintenance of 110 miles of sewer lines. Facilities personnel performed 955 markings of underground sewer utilities as outlined in the "Call Before You Dig" program and performed 23 inspections of new sewer connections to the Town’s sanitary sewer system.

In addition to these duties, facility personnel provided preventive and corrective maintenance of all mechanical systems at the town swimming pool and eight emergency generators located throughout the town.

Facility personnel also celebrated 5,964 days without a lost time accident this past year.

The secondary treatment process at the facility was upgraded in 2005 to allow for the reduction of nitrogen in the wastewater. The reduction of nitrogen in the wastewater is required by the Connecticut Department of Environmental Protection to achieve water quality standards for Long Island Sound. This past year the facility exceeded its allowable discharge limit resulting in the Town having to purchase $4,971 of nitrogen credits from the Connecticut Department of Environmental Protection.

Projects completed this year included cleaning of both primary and secondary digesters, upgrade of the ultra violet disinfection system, and replacement of the gravity thickener center drive mechanism.

"For further information on Veolia Water, please consult www.veoliawaterna.com. Also, Veolia's co-partner, Growing Blue (www.growingblue.com) provides a resource on how water is essential to our economic and social growth."

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Announcement from Department of Public Works7 documents

    document _recordid 568
  • Approved Sewer Use Fees 2021-2022
    document _recordid 565
  • Approved Sewer Use Fees 2020-2021
    document _recordid 444
  • Approved Meeting Dates for 2020
    document _recordid 203
  • Approved Meeting Dates for 2019
    document _recordid 202
  • Approved Sewer Use Rates for 2018 - 2019
    document _recordid 201
  • Approved Sewer Use Rates for 2016 - 2017
    document _recordid 200

Water Pollution Control Division4 documents

  • Proper Disposal of Premoistened Cleaning Wipes (Baby Wipes)
    document _recordid 209
  • Frequently Asked Questions about Sewer Backup Incidents
    document _recordid 208
  • Veolia Water Conservation
    document _recordid 207
  • Veolia Wastewater Facilities 2010 Annual Report
    document _recordid 206